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Overview
One of the main reasons why the hospitality industry loves The Amazing Flameless Candle is because we stand behind our product. You work in an industry where things get dropped, knocked off tables and bar tops and run through the dishwasher. You need candles that can stand up to this environment and that is exactly what we have created with our Performance Series and Classic Series candle systems.
Outlined here are the details of our warranty and how they apply to each of our premium rechargeable candle systems. Should you have any questions about our warranty, candles, lamps & holders or any of our premium LED products, feel free to Contact Us.
* Physical damage may consist of minor scratches, scrapes and dings resulting from routine use. The warranty will not cover significant damage resulting from determinantal or careless handling.
** Water damage may be caused by spilled drinks, rain or other incidental or accidental use and not purposeful misuse of the product.
Performance Series
Our most advanced rechargeable candle system featuring dual LED lights for realistic flicker effect, 24-hours of battery life and a fully waterproof, incredibly durable construction, all backed by an industry-leading two (2) year manufacturers warranty. If anything goes wrong with the candle, we’ll replace it! Simply put, its the last candle system you will ever need. Learn more »
Warranty Details
| Warranty Period | 2 YEARS |
| Manufacturing Defect | YES |
| Physician Damage * | YES |
| Water Damage ** | YES |
| Loss / Theft | -- |
Classic Series
The first of its kind and still the class of the industry, the Classic Series features the same dual LED lights of the Performance Series with a similarly constructed durable frame. The pin charging system is incredibly and highly intuitive. Even though we offer a one (1) year warranty, many of the candles we installed ten years ago are still in daily use today! Learn more »
Warranty Details
| Warranty Period | 1 YEAR |
| Manufacturing Defect | YES |
| Physician Damage * | YES |
| Water Damage ** | -- |
| Loss / Theft | -- |
Cafe Series
Smaller budgets seeking quality tabletop lighting have rejoiced at the site (and price) of our Cafe Series candle system. At a price well below that of most rechargeable candles, this set is packed with valuable features like a daily timer and included remote control, making them the best solution for venues not looking to invest so heavily in a candle system. Learn more »
Warranty Details
| Warranty Period | 180 Days |
| Manufacturing Defect | YES |
| Physician Damage * | -- |
| Water Damage ** | -- |
| Loss / Theft | -- |